GENERAL CONDITIONS OF SALE

Art. 1: ACCEPTANCE OF THE TERMS OF SALE

1.1
The conditions set out in the introduction constitute an integral and essential part of this contract.

1.2
The conclusion of the contracts will take place exclusively through access by the Customer (natural person and / or company) to the Internet site corresponding to the address CialdeItalia.it. The conclusion of the contract for the purchase of products marketed by Zambernardi Srl must take place by carefully following the indications and procedures indicated on the site.

1.3
These general conditions of sale must be examined online by the customer before completing the purchase procedure. The forwarding of the order confirmation therefore presupposes total knowledge and acceptance of the same.

1.4 By
sending the purchase order confirmation electronically, the buyer unconditionally accepts and undertakes to observe, in his dealings with CialdeItalia.it the general and payment conditions indicated in these "general conditions of sale", declaring to have read and accept them in full. Any future changes to these conditions must be strictly approved by the parties in writing.


 

Art. 2: SALE PRICES AND PURCHASE METHODS

2.1
All the products on the Cialdeitalia.it website are accompanied by the relative price pursuant to and for the purposes of the provisions of art. 1336 cc on the offer to the public. All sales prices include VAT and all other taxes.

2.2
The total cost of shipping to the customer's home is at the customer's expense, unless expressly agreed otherwise. This cost will, in any case, be made known to the customer before confirming the purchase.

2.3
The purchase contract is perfected through the exact compilation and consent to the purchase manifested through the online membership provided after registration on the site.

2.4
The customer can pay for the goods ordered using the payment methods indicated online at the time of purchase.

2.6
Purchases made with special methods: Reservation.
In the cases indicated below in point 2.6.1 and with the methods described in point 2.6.2, the customer can use the Purchase purchase method, or the insertion of an order in order to book one or more products not available in that moment.

2.6.1
The booking purchase method is applicable only and exclusively to orders containing one or more items not available at the time of placing the order. Unavailable items will be identified by a red disk.
The same will also be reported on the page - CART -, before the start of the purchase procedure, by 3 asterisks.

2.6.2
The procedure for the correct insertion of the order in the manner indicated is as follows:
1 - The customer, after registering and inserting one or more items in his Shopping Cart as mentioned in point 2.6.1, will have to start the normal order confirmation procedure.
2 - Subsequently the Customer will have to complete the insertion until receiving the message confirming the conclusion of the operation and the payment. The ordered items will be shipped within 7 days from the time of payment, in case of delays the buyer will be promptly contacted and may decide to cancel the order and receive a refund of the amounts paid.
3 - As soon as the ordered items are available, Zambernardi will communicate the arrival of the products to the customer with confirmation of shipment.

 

Art. 3: DELIVERY METHODS

3.1
Zambernardi, will deliver the selected and ordered products to the address indicated by the customer, in the manner provided for in the previous article, by express couriers or postal means.

3.2
The purchased goods will be delivered within the terms provided by art. 6 Legislative Decree 185/1999. No responsibility can be attributed to Zambernardi Srl for delayed or non-delivery attributable to causes of force majeure or unforeseeable circumstances, nor to delivery delays compared to the estimated and non-binding times . The rapid order processing service offered by Zambernardi Srl is an advantage for the customer, but it is not binding for Zambernardi Srl which undertakes to send the ordered objects anyway within 30 working days from the order or payment confirmation.   

3.3
The customer is required to verify, upon receipt of the goods, the conformity of the product delivered to the order made. Only after this verification, the customer must sign the delivery documents. If the goods are purchased without a "verification reservation" written on the delivery note which will be retained by the courier, Zambernardi Srl will be completely exempted from any liability for any damage or tampering.

3.4
Upon delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancies, the same must be reported on the same accompanying document and confirmed, within seven days by sending a fax, PEC or registered mail to Zambernardi Srl. Even if the packaging is intact, the goods must be checked within seven days from receipt. Any hidden anomalies must be reported in writing by fax, pec, or registered mail. Any notification beyond the aforementioned deadline will be considered late and therefore ineffective. For each declaration, the customer assumes full responsibility for what has been declared.

3.5
Home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor, every day, excluding Saturdays, Sundays and holidays.

3.6
The customer is obliged to make himself available in order to avoid any additional charges for non-delivery by the courier, charges that will be charged to the customer.

3.7

For shipments with advance payment in the event that the products are not picked up, the costs of shipping and delivery to our warehouse will be charged to the customer, at least equal to € 19.80 + € 15.00 as storage costs , except if greater.

3.8

In any case, both for shipments with advance payment and for those with cash on delivery, in case of failure to collect the ordered products, all costs incurred by Zambernardi Srl will be charged to the customer, who will be obliged to carry out the payment of the same within and not beyond the 7-day deadline from the date scheduled for delivery. In case of non-payment within the aforementioned term, Zambernardi Srl will apply to the competent Judicial Authority in order to obtain the compulsory recovery of the sum. In addition to the recovery of all out-of-pocket expenses incurred, Zambernardi Srl will in any case have the right to request compensation for all further damages suffered and incurred due to the aforementioned serious contractual breach of the customer.

3.9 For orders sent by dealers, with conditions reserved for them, without prejudice to the provisions of article 3.7 above, the costs of reimbursement of expenses may rise based on the shipping cost shown in the order. 

3.10 The risks relating to the non-delivery of shipments made with Priority Mail are entirely borne by the buyer who agrees to take advantage of an economic but not traceable shipping service and for this reason Zambernardi Srl can never be held responsible in the event of theft shipments and will therefore not be required to refund the amount of the products purchased. For all products for which it is possible to choose the shipment with priority mail, a secure service is always available, tracked by registered mail or courier. Since the customer chooses the priority mail he is aware of the risk and for this reason we will not accept claims for undelivered shipments. 

3.11
Zambernardi Srl offers the customer an optional insurance service and therefore provides the customer with the option to insure the goods purchased. If the customer decides not to insure the shipment, Zambernardi Srl can never be held responsible for any damage caused to the customer by the carrier.


 

Art. 4: AVAILABILITY OF THE PRODUCTS

4.1
The customer can only purchase the products currently present in the electronic catalog of CialdeItalia.it. If the request made through an online order exceeds the quantity available for a given item, Zambernardi Srl will accept the purchase limited to what is actually available in its virtual warehouse. Zambernardi Srl will be responsible for making the customer known (by phone or e-mail and / or PEC) if the products ordered will eventually be available in the future.


 

Art. 5: LIABILITY

5.1

Zambernardi Srl, assumes no responsibility for the disservices caused by delays in the delivery phases of the goods not dependent on delays in shipping, or other events attributable due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes , floods and other similar events that prevented, in whole or in part, from executing the contract within the agreed time. The delivery will in any case be completed within the maximum term provided in the previous point 3.2. The request for reimbursement of what has been paid following total damage to the goods is allowed, which must be clearly and written reported to the courier upon delivery on the delivery note retained by the carrier, after purchasing the insured shipping service in phase order. 

5.2
Zambernardi Srl, will not be liable to any party or third parties for damages, losses and costs incurred as a result of the non-execution of the contract for the reasons mentioned above, having the consumer entitled only to the refund of the price paid, if it provides certain proof of the actual integral damage of the ordered goods.

5.3

Zambernardi Srl is not responsible for any fraudulent and illegal use that may be made by third parties of credit cards, checks and other means of payment, upon payment of the purchased products.
At no time during the purchase process, Zambernardi Srl is able to know the credit card number of the buyer who, via a secure connection, is sent directly to the manager of the banking service.

 

5.4 

Zambernardi Srl is not to be held responsible for any damages of any kind resulting from the use of compatible and / or original capsules marketed, neither for manufacturing defects nor for improper use. Only in the evident presence of a manufacturing defect that must be known promptly and with accurate documentation will the customer be entitled to a refund of the amount paid for the defective product only, even if in larger packs, excluding shipping and other costs costs incurred by the customer at the time of purchase.

Art. 6: GUARANTEES AND ASSISTANCE METHODS

6.1
All products marketed by Zambernardi Srl are covered by a guarantee for any defect or defect inherent in the product itself, to be reported within 60 days of discovery. The supplier will replace the product at his own expense, or repair the defective product, or reimburse the consumer for the amount paid, including shipping costs, in compliance with the provisions of the Consumer Code and the relevant code provisions.
The producers of the goods marketed on CialdeItalia.it offer a guarantee whose minimum duration depends on the type of product purchased. The guarantee starts from the day of purchase of the goods. This service is directly provided by the manufacturers of the goods, or directly by Zambernardi if it is a direct seller. Remember that items purchased with a VAT number have the maximum legal guarantee of 12 months. For detailed warranty conditions, read the following article 8.1.


 

Art. 7: OBLIGATIONS OF THE PURCHASER

7.1
The consumer undertakes and undertakes, once the online purchase procedure is concluded, to print and keep these general conditions, which, moreover, he will have already viewed and accepted as a step in the registration procedure on CialdeItalia.it, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition set out in art. 3 and 4 of Legislative Decree n. 185/1999.

7.2
These general conditions can be updated or modified at any time by Zambernardi Srl, which will communicate them through its website. The consumer undertakes and obliges, whenever there is a modification of these general conditions, to provide for their printing and storage.

7.3
It is strictly forbidden for the buyer to enter false, and / or invented, and / or invented data, in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications. The personal data and e-mail must necessarily correspond to the real data. No third party or fantasy data can be provided.

7.4
It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Zambernardi Srl, reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all customers.

7.5
The Customer relieves Zambernardi Srl from any liability arising from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, as the Customer is solely responsible for the correct insertion.


Art. 8 Withdrawal and Guarantee (extract from the general conditions of sale)  

8.1 Right of withdrawal

In compliance with the provisions of the Consumer Code and current consumer provisions, the customer is expressly guaranteed the right to withdraw from the contract.
This right is limited only and exclusively to subjects who qualify as Consumers, in accordance with the provisions of the current provisions of the Consumer Code, i.e. to natural persons who have entered into the contract for purposes unrelated to any business or professional activity that may be carried out. By exercising their right of withdrawal, the consumer can return the purchased product and obtain a refund of the amount paid.

8.2.

The right of withdrawal must be exercised within the 14 working days from the receipt of the goods.
The withdrawal is not validly exercised, and therefore does not give the right to a refund of the price, if the product is not returned substantially intact, such as in the cases of:

- lack of the original packaging (it is therefore recommended to keep the original packaging of the product at least until the expiry of the deadline for exercising the withdrawal);

- absence of integral elements of the product (accessories, cables, instruction manuals etc);

- goods returned damaged (it is advisable to return the product carefully packaged to avoid transport damage);

- state of conservation of the non-normal product;

- partial use of the product;

- open food packages;

The right of withdrawal can be exercised only with regard to the product purchased in its entirety; it is not possible to exercise withdrawal only on part of the purchased product.

8.3

In order for the right of withdrawal to be validly exercised, the Customer must strictly follow the steps listed below:

a) Within 14 working days of receipt of the goods, the Customer must be sent a communication to Zambernardi at the following address:     

Zambernardi Srl
via Zircone , 143/145
58100 Grosseto (GR) 

by registered letter with acknowledgment of receipt, attaching the downloadable withdrawal form completed in all its parts which communicates the express desire to withdraw from the contract. The withdrawal form, within the same term of 14 working days from the receipt of the goods, can be anticipated via PEC to zambernardi@pec.it . In this case, the withdrawal must be confirmed by the Customer, within 48 hours, by sending the withdrawal form by registered letter with acknowledgment of receipt;  

b) Within 14 days of sending the withdrawal form, the customer must send the goods to Zambernardi Srl - Via zircone, 145 - 58100 Grosseto, indicating in the package (also internally) the order number and the name and surname of the customer, including any order confirmations and receipts certifying that the withdrawal deadline has not been exceeded;     


 

c) The customer must prepare the product, carefully packed in its original packaging (including the internal protections), avoiding damaging it with adhesive labels or other, complete with all the accessories supplied and with what was originally contained. If the product arrives at Zambernardi Srl damaged by transport, a reduction in value will be applied based on damage to the product itself, which could compromise its resale;     


 

d) The goods must be returned exclusively by express courier as they are food items for which it is necessary to reduce transit times to a minimum. We recommend that you insure your shipment against theft, loss or damage in transit. If the product does not travel insured, in the event of damage or loss occurring during transport, Zambernardi Srl reserves the right to charge for any damage suffered;    


 

e) The shipment by the Customer must be made exclusively by Express Courier within 14 days following the customer's communication of the right of withdrawal. Upon receipt of the goods, Zambernardi will verify its integrity and refund the customer the amount of the goods purchased. The refund of the total paid will be made with the same payment method used by the customer, only in the case of payment on delivery will the refund be made exclusively by bank transfer, to the current account indicated by the Customer in the withdrawal form. Zambernardi will send a refund within 14 days of receiving the customer's return from Zambernardi. (remember that the reimbursement varies according to the payment method used in the order phase, orders paid by credit card or paypal will be refunded by cancellation of the payment, the others by bank transfer). In the event of damage to the goods during transport, Zambernardi will notify the Customer of the incident (within five working days of receipt of the product in its warehouses), to allow the Customer to promptly file a complaint against the Courier chosen by him and obtain the refund of the value of the product (if insured by the Customer). Please note that in the case of coffee boxes or other products that are damaged, therefore with visible dents, tears, or other, the refund will be partial and in serious cases it is possible that the product is no longer marketable and therefore the customer will automatically lose the right to reimbursement for non-compliance with the conditions of return and integrity of the returned goods.     

f. The return entitles you to reimbursement of the product and any transport costs paid for shipping the goods. Any additional costs for optional services requested when ordering such as payment on delivery, insurance, special deliveries, and return costs will not be reimbursed.

8.4 Defects of conformity, errors and warranty

8.4.1. Defects of Conformity

Zambernardi Srl is responsible towards the consumer customer (natural person who, in the stipulation of the contract, acted for purposes unrelated to any business or professional activity carried out) for any lack of conformity existing at the time of delivery of the goods (articles 128-135 of Legislative Decree No. 206 of 06/09/2005).
The legal guarantee in favor of the consumer covers defects of conformity, existing at the time of delivery of the goods, which occurred within two years of delivery of the goods. The lack of conformity must be communicated, under penalty of forfeiture, within two months from the date on which the consumer discovered the defect. The action against the seller is prescribed in any case within twenty-six months from the delivery of the goods. The warranty is not applicable, for example, in the event of negligence, neglect in the use and maintenance of the product, connection of the product to electrical systems or any other non-compliant type.

In the event of a lack of conformity, the consumer has the right to restore, without charge, the conformity of the goods by repair or replacement, or to an adequate reduction in the price or to terminate the contract, according to the provisions of art. 130 of Legislative Decree no. 206/2005.

 

The lack of conformity of the product must be strictly reported in the following ways:

      a) Within two months from the discovery of the defect, the Customer must send the downloadable form , completed in all its parts, in which he requests the elimination of the lack of conformity to Zambernardi at the following address:  

Zambernardi Srl
via Zircone , 143/145
58100 Grosseto (GR) 

by registered letter or PEC at zambernardi@pec.it ;

    b) Upon receipt of the communication, the Zambernardi Srl Customer Service will contact the Customer to communicate the return methods;

    c) The customer must prepare the product carefully packaged (possibly in its original packaging and in this case avoiding damaging it with adhesive labels or other) and complete with everything originally contained.

Zambernardi will send its own courier to collect the product at no additional cost to the customer. Once the product returned by the customer has been checked, Zambernardi will replace or repair it and proceed with the shipment of the product, except as provided by art. 130 of Legislative Decree no. 206/2005.
Zambernardi tries to carry out the aforementioned procedure in the shortest possible time trying to bring the least inconvenience to the customer.
For this purpose, Zambernardi makes use of the collaboration of primary transport companies that guarantee care, efficiency and speed of shipments; shipments are insured against damage and theft in order to guarantee maximum peace of mind for the customer.
Zambernardi informs its customers that the average time for carrying out the whole procedure (reporting, product pick-up, repair / replacement of the goods and return of the same) of approximately 25 days.

8.4.2. Warranty failure

In the event of a warranty fault, the procedure to be followed is the same as described in point 8.4.1. Zambernardi intervenes directly to repair or replace all the Zambernardi, Gimoka, Espresso Italia and Panafe branded equipment. For electronic equipment of other brands such as Bialetti, Saeco, Gaggia, WE.GA. and others, Zambernardi Srl makes use of the assistance service made available by the various manufacturers, therefore the customer can bring his device directly to the nearest assistance center, simply with the proof of purchase. Assistance is free of charge for all faults not attributable to negligence, neglect in the use and maintenance of the product, connection of the product to electrical systems or any other non-compliant type.

8.5

In case of shipping errors, Zambernardi will reinstate and / or replace the missing goods to the customer at his own expense if the value of the goods to be integrated is greater than € 15.00. In all cases where the value of the goods missing or to be replaced is less than € 15.00 Zambernardi Srl will issue a refund to the customer equal to the value of the goods missed and / or incorrect.

 

Art. 9: AUTHORIZATIONS

9.1
By filling in the space provided on the website, the Customer authorizes Zambernardi Srl to use his credit card, or other card issued to replace it, and to debit the amount to his current account in favor of Zambernardi Srl total highlighted as the cost of the purchase made online. All the procedure is done through a secure connection directly connected to the bank owner and manager of the online payment service, which Zambernardi Srl cannot access for any reason.

9.2
Should the consumer exercise the right of withdrawal pursuant to art. 8 of these general conditions, the amount to be refunded will be credited by a method previously agreed with the customer.


 

Art. 10: CONTRACTUAL TERMINATION AND EXPRESS TERMINATION CLAUSE

10.1
Zambernardi Srl has the right to terminate the stipulated contract by simply communicating it to the customer. In this case, the customer will only be entitled to the refund of any sum already paid.

10.2
The obligations assumed by the customer pursuant to art. 7 (Obligations of the buyer), as well as the guarantee of the successful completion of the payment that the customer makes with the means referred to in art. 2, have an essential character, so that by express agreement, the Customer's failure to fulfill only one of these obligations will determine the legal termination of the contract pursuant to art. 1456 of the civil code, without the need for judicial judgment, without prejudice to the right for Zambernardi Srl, to take legal action for compensation for further damage.

10.3

The parties expressly agree that even the unjustified withdrawal by the customer of the ordered goods will result in the immediate termination of the contract due to the serious contractual breach of the buyer. As specifically indicated in art. 3 of these general conditions, Zambernardi Srl will have the right both to obtain reimbursement of all expenses incurred and to take legal action for compensation for all further damages suffered.

 

Art. 11: PRIVACY

PRIVACY NOTICE PURSUANT TO EU REGULATION 2016/679

Zambernardi Srl undertakes to guarantee confidentiality, the right to be forgotten and to process and store sensitive customer data in full compliance with the provisions of EU Regulation 2016/679.

In this regard, the information on the treatment, management, storage and destruction of personal data is reported below.

Who we are

We are " Zambernardi Srl" Our contacts and other contact details are indicated at the bottom of this privacy statement. Antonio Zambernardi is the owner of the processing of personal data processed in accordance with this information.    

Personal data being processed

We can process personal data concerning you if you:

  • Be our customer or supplier.

  • Request our products or services.

  • Be a person who intends to work with us for the marketing of our goods or services or who intends to communicate with us. In this case, we may have obtained your contact details directly from you (for example, through our website, forwarded by email or from another source). 

Personal data being processed

We can carry out the processing of your personal data which you yourself have given us or which we obtained from other sources. The personal data we process include the following information:

  • His name and surname. 

  • Your address, telephone number, e-mail address or other contact information that is deemed necessary for the nature of our relationship. 

Information we obtain from communications exchanged with us

We can process the information we obtain by communicating with you, including:

  • Information that concerns you and that provides us by communicating with us by phone, by e-mail or through our website, social networks or otherwise . 

  • Information you provide us or that we obtain for the performance or supply of the goods / services. 

The personal data that we process when using our website

Information obtained by you when you use our website and more precisely:

  • NAVIGATION DATA 

✔ The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.

  • DATA PROVIDED VOLUNTARILY BY THE USER 

✔ The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.

  • OPTIONAL DATA SUPPLY 

✔ Apart from what is specified for navigation data, the user is free to provide the personal data contained in the request forms to our Company or indicated in contacts with the Office to request the sending of informative material or other communications . Their absence can make it impossible to obtain what is requested.

Use of your personal data

We can process your personal data to conclude and execute contracts established and / or established with you for:

  • provide goods and services; 

  • obtain goods and services from suppliers; 

  • manage and administer our relationships with customers, suppliers;  

Your data will be processed in paper form, computerized and for their protection with respect to the paper archive, we have adopted adequate protections in compliance with the legislation as well as for the IT systems.

The provision of your personal data is necessary to provide you with the products, information and services requested by you, failure to communicate your personal data will make it impossible for us to provide you with what you have requested.

To whom we disclose your personal data i We can share your personal data with:

Eligible third parties, including:

  • our external and internal collaborators, employees, professionals, our partners for carrying out tasks during normal commercial activities . 

  • Banking institutions for the management of payments; 

  • Financial administrations, private companies, professional firms or public or private bodies for the fulfillment of regulatory obligations ; 

  • Companies and law firms for the protection of contractual rights . 

Legal basis for the processing of your personal data that we carry out

The legal basis for the processing of your personal data is as follows:

  • In the event that, in order to be authorized, it is necessary to obtain your consent to the processing in advance , we will obtain and rely on your consent with respect to the processing in question (see below how to withdraw your consent at any time). 

  • Otherwise, we will process your personal data, for the fulfillment and contractual purposes.

Place where we process personal data

The data processed by us referring to you are stored on a local server at our office, while the treatments connected to the web services of our site are managed on an external server residing in Italy.

The data stored on the local server are handled only by our employees, or by any appointees, external consultants for occasional maintenance operations, while the data on the external server where our website is based, are processed by qualified internal and external personnel , for normal maintenance and use of corporate marketing activities.

No data deriving from the web service is communicated or disclosed. The personal data provided by users who request dispatch of informative material are used only to perform the service or provision requested and are communicated to third parties only if this is necessary for this purpose.

All personal data processed by us are stored securely.

Duration of the processing of personal data

We carry out the processing of personal data only for the time necessary for the purpose (s) for which they were originally collected, after which (s) they will be deleted or archived, except to the extent in which their processing continues to be necessary for us in order to comply with legal obligations to which we are subjected or for any other lawful and legitimate purpose.

Your rights

In relation to your personal data processed by us, you have the following rights:

  • You can request access to the related personal data (please consult the following section on how to obtain access to your personal data). 

  • You can request the rectification of personal data subject to processing which present errors.

  • In some circumstances (normally when the personal data have been supplied by you and it is no longer necessary for us to process them), you may request their cancellation, which will be carried out within a maximum period of 30 days.  

  • If we process personal data relating to you on the basis of the consent granted before the processing, you can revoke your consent at any time and, following this revocation, we will end the processing in question. 

  • You can object to the processing carried out on the basis of our legitimate interests or to send you marketing communications. In this case, the right to object to the processing of data for direct marketing purposes through automated contact means also extends to the processing of data carried out by non-automated means, unless you intend to object to the processing only in part.  

  • In the event of a complaint about any processing of your personal data carried out by us, you can contact us or file a formal complaint with the Guarantor for the protection of personal data .  

How to withdraw your consent to treatment

You can withdraw your consent to any related personal data processing:

  • By sending us an e-mail to the following address: (info@cialdeitalia.it) 

  • By writing to the address indicated below . 

How to exercise the right of access to your personal data

You can exercise your right of access to your personal data:

  • By sending us an e-mail to the following address (info@cialdeitalia.it) 

  • By writing to the address indicated below . 

Please note that further information may be required to confirm your identity before providing you with the desired information.

Our contact details - how to contact us our complete contact details are:

Zambernardi Srl

Via Zircone, 143-145

58100 GROSSETO

Telephone number: 0564-467066 E-mail : info@cialdeitalia.it

The Guarantor for the protection of personal data

The Guarantor for the protection of personal data is the supervisory authority in Italy. The Guarantor can also provide further information on his rights and obligations in relation to his personal data, as well as handle any complaint he had regarding the processing of his personal data carried out by us.

Changes to this information

Any changes we make to our privacy policy in the future will be published on this page and, where appropriate, will be communicated to you by e-mail or through our staff. Please double-check our privacy policy regularly to check for any updates or changes made to it.

Date of this information 

The last update of this information occurred on 3.3.2021

Art. 12: JURISDICTION AND JURISDICTION

12.1
Any dispute relating to the application, execution, interpretation and violation of purchase contracts stipulated online via the CialdeItalia.it website is subject to Italian jurisdiction; these general conditions refer, although not expressly provided therein, to the combined provisions of Legislative Decree n. 50 of 15.1.1992 and of Legislative Decree n. 185 of 22.5.1999.

12.2

Any dispute that may arise between the parties regarding the interpretation and execution of this contract must be devolved to the exclusive court of Grosseto

12.3 

These conditions of sale can be modified by Zambernardi Srl at any time without notice, all the logos and brands present belong to their respective owners, the images are for advertising purposes only, and may differ in whole or in part with the product actually delivered , which will still have the characteristics specified in the description of the same.

 

Art. 13 - Confidentiality

 

The parties undertake to keep strictly confidential and not to communicate to any third party, except within the limits of what is necessary in order to execute this contract, the content of the same and any other information acquired. The acquired data will however be processed in full compliance with the privacy legislation currently in force.

Art. 17 - Final provisions

For everything not expressly regulated by this writing, the provisions of the Civil Code and the Consumer Code will apply.

This is an English translation of the General Conditions of Sale existing in Italian language, created for the sole purpose of helping the foreign customer, but for any dispute shall be valid to the original version in Italian language.